Holiday Inn Express Chicago-Palatine/N Arlngtn Hts

1550 East Dundee Road, Palatine, IL, United States, 60074-8311show map
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Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  9 reviews
Overview

The quiet Holiday Inn Express Chicago-Palatine/North Arlington Heights is located in a historic area of Chicago.

This hotel is situated 6 km away from Arlington Park Racecourse.

Shoppers will enjoy a great location close to a mall and gift shops.

Holiday Inn Express Chicago-Palatine/North Arlington Heights boasts a great setting within 25 minutes drive to Chicago O'hare International airport.

Rooms

For a perfect stay at Holiday Inn Express Chicago-Palatine/N Arlngtn Hts guests can make use of climate control, high-speed internet, a laptop-size safe, a refrigerator and an iron with ironing board featured in non-smoking rooms. For more comfort a roll in shower, a hairdryer and a spa bathtub are provided.

Eat & Drink

Rossini di Lucca with Italian and Middle Eastern specialties is just around the corner.

Services

The hotel offers car and limousine rentals to all guests.

Relax

Guests are pampered with an outdoor swimming pool, a racquetball court and a basketball court as well as the on-site a health club, a Jacuzzi and a sauna. On-site fitness amenities include fitness classes, a gym and an aerobics studio.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   6.  Number of rooms:   181.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Sauna

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Shops/Commercial services
  • Newspaper service

Dining

  • Breakfast
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Video games
  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Media

  • Cable/ Satellite television
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Pita PitaPita Pita1000 ft1278 E Dundee Rd
Rossini di LuccaRossini di Lucca1200 ft1280 E. Dundee Road
Sonic Drive InSonic Drive In2300 ft1151 E. Dundee Rd.
Tacos Del NorteTacos Del Norte2900 ft1324 N Rand Rd
Jameson's Char HouseJameson's Char House3200 ft1331 W Dundee Rd
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Ozzie Water ParkOzzie Water Park1.9 mi
Ultimate Sports IncUltimate Sports Inc2.8 mi
George Clayson House MuseumGeorge Clayson House Museum2.5 mi
Palatine Park DistrictPalatine Park District2.4 mi
Community Park Recreation BldgCommunity Park Recreation Bldg2.5 mi
Village Park of PalatineVillage Park of Palatine3.0 mi
Inverness Park DistrictInverness Park District4.5 mi
American LegionAmerican Legion2.9 mi
Haskana Institute-Hair DesignHaskana Institute-Hair Design2.3 mi
Metropolis Performing Arts CentreMetropolis Performing Arts Centre4.2 mi111 W Campbell St, Arlington Heights
Woodfield MallWoodfield Mall6.7 mi5 Woodfield Mall
Legoland Discovery Center ChicagoLegoland Discovery Center Chicago7.1 mi601 N. Martingale Road, Schaumburg
Woodfield Shopping CenterWoodfield Shopping Center7.2 miGolf Rd. at Route 53 5 Woodfield Shopping Center
Cuneo Museum & GardensCuneo Museum & Gardens8.2 mi1350 N Milwaukee Ave
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Getting around
Airports
Pal-Waukee (PWK)6.0 mi
Schaumburg Regional (06C)11.5 mi
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Reviews
8.8
SuperbBased on  9  reviews
  • 9.2
    Superb

    I am already been here and will come back again for my stay in Palatine. The staff is friendly, the location is perfect and had a great stay!!

  • 7.4
    Very good

    The breakfast was better than expected. The bed was VERY comfortable.

    There was a mistake made at check in. The manager on duty clearly admitted that she made this mistake BUT only when I approached her the next morning. I was promised that the issue would be resolved. Today is 2 days after my check out and I am still waiting for the issue to be resolved. The issue was that I reserved 3 rooms with my credit card. 2 for my family and 1 for my cousins family. My cousin checked in first and paid with HER credit card. $170.60 was taken from her account. Then I checked in. I paid for both of my rooms with CASH. $145.60 for each room. The next morning I checked my credit card account and noticed you guys charged my credit card &170.60! I went right to the front desk and asked for a manager. She did apologize for HER mistake and assured me she would refund the credit on my card. She did not seem to be very sincere at all with her explanation. It is now Tuesday and I still have not received my refund. I am on a fixed income. I have bills that automatically come out of my account that will now be returned due to ISF. I called the hotel and spoke to Don. His advise is to wait a few days and see if it goes back in my card. Don was very nice however I do not feel that him or the other manager realize the stress and frustration this situation is causing me. Not ONCE was I offered ANY kind of compensation for my troubles. The customer service at this hotel has failed. I am still waiting for this issue to be resolved. If you would like more details PLEASE feel free to contact me.

  • 4.2
    Guest rating

    Staff

    Everything, no microwave, bad pool area,noise all night, would have gone to another hotel but holiday weekend, no openings.

  • 9.2
    Superb

    Beds were comfy. Breakfast was more than what was expected.

    One of the two elevators went out of service while there. Staying on the 6th floor was a long haul as you had to wait 5 or more minutes for the elevator.

  • 10.0
    Exceptional

    Everyone was kicked out of the hotel after 10:00 pm and no power for seven hours. We all had to scramble to various hotels. The hotel manager did the best he could but it was a disaster. It was the only block without power after a minor storm. Seemed odd that even the next day I checked at 8 in the morning they still were without power.

  • 9.6
    Exceptional

    breakfast was great. daughter is an athlete and she loved the gym. staff was very polite and helpful

    bigger towels for pool

  • 9.2
    Superb

    The room was clean, the staff were pleasant and breakfast was good.

    The pool and hot tub were a disappointment. Both needed to be cleaned.

  • 9.6
    Exceptional

    Lovely room, fantastic kitchen/breakfast lounge, very helpful front desk. Even tho I am a smoker, my room was very nice, not the worst as is many hotels.

    Nada

  • 6.2
    Good

    location, suite nice and roomy, free breakfast, nice can use gym next door

    low water psi or bad toilets- toilets weren't flushing, front desk innatentive and initially rude- wallpaper coming off in room - air conditioner would not shut off at set temp

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Highlights
9
SuperbBased on  9 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
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Getting around
Airports
Pal-Waukee (PWK)6.0 mi
Schaumburg Regional (06C)11.5 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room